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Guardhouse earned stellar reviews on Capterra - Check them out!


November 9, 2022

Guardhouse has been getting high praise from users across the board, on Capterra, a leading software review site.

At Guardhouse, we pride ourselves on providing exceptional service to our customers, and we are thrilled to see that our efforts are being recognised by the people who matter most – our customers. Their positive feedback and appreciation have been a source of inspiration and motivation for us, and we are grateful for every review we receive. 

Don't believe us? Check out these reviews:

“Provides our business the compliance needs, within a single system, that is already aligned to several compliance dashboards. This also ensure our people are paid in real time against the Modern Award, without the compilations. The team at GH have gone over and above to ensure that we are supported and listen to at all times.”

Nigel C. [Source: Capterra]

 “Guardhouse has made our whole administration side of the business run smoother and better. Great! Very supportive staff and always listen if we have any concerns”

Jordyn D. [Source: Capterra]

“Very positive. Guardhouse team is very helpful and provide a generous amount of support from start to 3months in. The fact that it saves time when scheduling, as well as the daily compliance checking helps keep officers in check with their Licence and First Aid expiries.”

Chuan W. [Source: Capterra]

Huge thank you to everyone who reviewed and rated us on Capterra!

So, how will Guardhouse help your business?

1. Smart Security Rostering Software

The smart security rostering software lies at the core of our system. It simplifies the process of assigning and managing security staff, making sure you meet your client’s expectations at all times. With features like automated shift scheduling, real-time updates, and intelligent roster optimisation, you can be confident that the right staff are in the right place at the right time.

2. Error-Free Invoicing and Payroll

Efficient invoicing and payroll processing are essential for any business. Our software eliminates errors and streamlines these tasks with its integrated automated invoicing and payroll system. This means that you can easily generate accurate invoices and pay your security staff promptly, ensuring their satisfaction and loyalty.

3. Confidence in Compliance

Compliance with industry regulations and standards is absolutely non-negotiable, especially in the security sector. The Guardhouse app provides tools and features that help you stay compliant effortlessly. Whether it's tracking training and certifications, managing licences, or generating compliance reports, you can have complete confidence that your security operations meet all necessary requirements.

4. Security Incident Reporting System

Quick and accurate incident reporting is critical for effective security management. The app offers a user-friendly incident reporting system that allows your security personnel to document and report incidents in real time. This not only helps in resolving issues promptly and providing accountability, but also aids in analysing trends and making informed decisions to prevent future incidents.

5. Mobile Patrol App

Most modern security operations require mobile patrols and real-time communication. The mobile patrol app equips your security team with the tools they need to stay connected and responsive while on the move. With features like GPS tracking, digital check-ins, and instant messaging, your security personnel can efficiently handle their duties and respond to emergencies as they arise.

6. Welfare Checks

Knowing your guards are safe and sound over the course of a shift is essential to any successful security business. Guardhouse’s workforce management solution includes welfare check features that allow you to check-in with your guards to make sure everything is running safely and smoothly. Being able to schedule and document regular welfare checks is one of the many ways that we’re keeping your business running a tight ship, and looking out for the safety of guards across the industry.

7. Time & Attendance

Managing time and attendance accurately is crucial for payroll and compliance. Our system simplifies this process with its time and attendance tracking system. You can monitor attendance, breaks, and overtime easily, reducing administrative overhead and minimising errors.

8. Shift Communication

Effective communication is the backbone of security operations. With this, we integrated shift communication tools that allow you to share information, updates, and instructions with your security team in real time. This ensures that everyone is on the same page and can respond swiftly to changing circumstances.

9. Report Engine

Data-driven decision-making is key to improving security operations. The report engine enables you to generate custom reports and analytics based on your security data. This valuable insight can help you identify areas for improvement and optimise your security strategy.

Want to share your thoughts about Guardhouse? Leave us a review here.

Your experiences matter, and we value your feedback. If you've had the opportunity to use Guardhouse and have a story to share, we'd love to hear from you. Whether it's about how our app transformed your security operations or streamlined your business processes, your insights can help others make informed decisions.

About Us:

More than half a decade ago, our journey began with a simple yet ambitious mission: to alleviate a common challenge faced by small to medium-sized businesses – staff rostering. Our comprehensive online staff scheduling system quickly garnered attention, particularly from a security-conscious customer eager to streamline and automate this critical aspect of their operations. Their goal? To liberate time for innovation and elevate customer service.

Inspired by this customer's unwavering commitment to creating a safer world, we recognised the profound impact we could have on their business. This spark of inspiration fueled our vision of a game-changing solution that could revolutionise the entire industry.

In the ensuing year, we embarked on a journey of extensive market research and immersed ourselves in the intricacies of the security sector. This dedication culminated in the birth of Guardhouse. We painstakingly developed our end-to-end workforce management system in collaboration with industry giants, ensuring that it incorporates the precise features and benefits demanded by the a range of security businesses.

Today, Guardhouse stands as a beacon of knowledge, expertise, and service, offering its capabilities to security businesses of all sizes. Our aim is clear: to empower these businesses to enhance their services, elevate the customer experience, and boost profitability.


About Capterra: 

Capterra is the #1 destination for finding the right software and services for your organisation, with 100,000+ solutions across 900 categories. They offer access to over 2 million verified reviews, in-depth product comparisons, and data-backed annual software ranking reports for over 500 types of software— saving you time, increasing productivity, and accelerating your growth.

Disclaimer: Capterra reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Capterra or its affiliates.

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